Al Shahama Trading replaced spreadsheets and WhatsApp threads with a CRM built around the way their sales team actually works — from first enquiry to quotation to order — hosted and supported by NHZ Global on a monthly plan.
Services: Custom CRM development, hosting, monthly support
Live and supported monthly
As the business grew, sales information was spread across spreadsheets, email and messaging apps. Management had no reliable view of the pipeline, quotations were rebuilt by hand each time, and follow-ups depended on individual memory. Off-the-shelf CRMs were either too generic for a trading workflow or priced per user in a way that did not suit the team.
NHZ Global designed and built a CRM tailored to a trading operation and delivered it as a hosted service:
The system is hosted, backed up and supported by NHZ Global under a monthly agreement, so new fields, reports and integrations are added as the business needs them.
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