Al Shahama Trading replaced spreadsheets and WhatsApp threads with a CRM built around the way their sales team actually works — from first enquiry to quotation to order — hosted and supported by NHZ Global on a monthly plan.
As the business grew, sales information was spread across spreadsheets, email and messaging apps. Management had no reliable view of the pipeline, quotations were rebuilt by hand each time, and follow-ups depended on individual memory. Off-the-shelf CRMs were either too generic for a trading workflow or priced per user in a way that did not suit the team.
NHZ Global designed and built a CRM tailored to a trading operation and delivered it as a hosted service:
The system is hosted, backed up and supported by NHZ Global under a monthly agreement, so new fields, reports and integrations are added as the business needs them.
Other projects from the same team.
Local government NHZ Global supplied and customised a mobile device management platform that lets a London borough council's IT team lock down, configure and support frontline Android devices from one console — later licensed to a second borough.
Local government / passenger transport Councils run hundreds of daily home-to-school journeys for children with special educational needs and disabilities (SEND). Sendtra gives the transport office one place to plan routes, allocate drivers and passenger assistants, and see every journey happening — with a driver app that replaces paper run sheets.
Geospatial & public services NHZ Global designed and delivered Al Murshid, a geographic information system with map data management, search and navigation for Qatar — completed against a performance bond, signed off with a final payment certificate and handed over with full source code.
